Frequently Asked Questions (FAQs)

We have compiled a list of Frequently Asked Questions to help you with your training.

You may also want to look at City and Guild's FAQs for further information:

City & Guilds FAQs

I do not have any qualifications and I am worried about doing my NVQ, can you help?

Firstly, NVQs are vocational qualifications are a way of showing the skills and experience you have in doing your job. 

The NVQ is broken down into individual units and your Assessor will talk to you about the best way to prove your knowledge, this may be through a statement from your line manager or through documents that you complete in your day to day work.

Learn to ... is experienced in delivering training to people who may not feel very confident whether it is because they have not ever achieved a qualification or have not done any formal training since they were at school.  Learn to ... will always encourage you to recognise what you can do and to find a learning style that sorts you.

Should you be worried about your level of reading, writing, spelling and / or maths, Learn to ... has developed resources that are 'Skills for Life' friendly to help you to understand what you have to do for your NVQ.  Learn to ... can also provide training for you to improve your skills.

What is included in the cost of an NVQ?

Registration with City & Guilds, assessment, verification, certification, Learn to Care study guides, use of resource books, 1:1 visits with an Assessor in your place of work based on 1 visit per NVQ unit. 

There are no hidden charges, in fact Learn to ... has expertise in accessing funding so we can either offer training fully or partially funded to make it a value for more affordable option.  Should you exceed the number of visits allocated then Learn to Care can continue with your training at an agreed rate, you will be kept informed of your target date and the progress you are making to try and keep you on track.

What do I have to do for my NVQ?

You will have to show your Assessor through a variety of means that you can do certain work-related tasks in order for them to be able to claim you have the competence to meet the NVQ standards.  Evidence is gathered in your portfolio and also obtained through your Assessor observing you in the workplace doing specific tasks, you will be made very aware of what the Assessor needs you to show them and provided with feedback and advice along the way.

I work for a Domiciliary care agency, can I still do an NVQ?

Yes you can as long as you work in a care setting and are in a job role where the evidence for your NVQ can be gathered you can do your NVQ. 

How do I know which award to do?

This is dictated by your job role and the requirements of your organisation.  Learn to ... has developed Skills Scans for each award level to ensure that you in a job role where you are able to generate the evidence required for the NVQ, this will be made available to you upon application.