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Communication, Time
Management and Team Building
This full day course is essential for
senior carers working in either a domiciliary or residential home
setting.
The course
will promote professional work practices and relationships thereby
creating efficient teams working to high standards.
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THE COURSE COVERS
Active Team Building
· What
is a Team?
· What
roles do people play?
· What
causes conflict in teams?
Effective Time Management
· Where
does time go?
· What
does the job involve?
· How
to prioritise
Communication
· The
ways in which we communicate
· The
dos and don'ts for good listening
· Communication
with specific groups e.g. dementia
sufferers or those with learning
difficulties.
Exploring the Role of the Team Leader
· What
stops a team working
· Barriers
to effective teamwork
Getting Organised
· Creating
an interruption log
· Working
SMART
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